In this webinar for EBU Members, the authors of the EBU Business Capability Map will be explaining the framework and how it can be applied in media organizations.
Presented by: Nick Hopewell (BBC), Jürgen Grupp (SWR), Viviane Festjens (VRT), Joris Van Denstrome (VRT).
Business capabilities have become an emerging management tool in the recent years, promoted by leading research organisations such as Gartner, Forrester and Cutter. Put simply, it is a blueprint for the abilities or capacity that a PSM organisation needs. In diagrammatic form it shows what is needed to fulfil its public service mission: to deliver value to its audience and to its stakeholders.
A Capability Map provides a framework for capturing key characteristics of a firm's business architecture and core functions (the business capabilities). It can be used as a strategic planning tool that can then assist in making business impacts in a wide variety of areas.